Our team is what makes TLH important, and together we work together to make sure our guests enjoy the best that we have to offer.
Here is an introduction to some of the key people at the heart of our business.
Many of the Derwent team have been a part of the TLH team for a number of years and are familiar faces to regular guests. They're a friendly and informal bunch who will make you feel really welcome in the bright and lively atmosphere here at the Derwent.
Here are just some of our key team members.
Here are some of the familiar faces, well known to regular guests here at the Victoria. David and his team are proud to look after one of the country's leading dance venues, although as you can see from the snap-shot, they could do with some practice.
Lee and his team create a fantastic atmosphere at the Carlton, and with it being a smaller hotel it's much easier for them to get to know all of their guests, many of whom soon become regular visitors to TLH.
Nigel and the Toorak team take a great pride in making sure their guests are well looked after and have a really enjoyable stay.
Zoe and her team are a really energetic lot and spend their time organising and running our daytime activities, running the Toby Club and TeenZone, and producing and performing our Team Shows.
So much of our success is due to each individual member of staff, many of whom, both 'on stage' and 'off stage' have worked with us for 10 years or more. We now have over 60 people who have worked with us for 10 years or more, between them giving nearly 1000 years of service.
- Was impressed by every member of staff we came in contact with. The fact that the whole staff, worked together as an efficient, helpful and cheerful TEAM – impressive
Mr Roberts - Lancing
- We’ve been coming here for 10 years, AND we’ll be back
Mr & Mrs R Graham - Llantarnam
- A friend told me about your establishment and I’m so glad she did. This is our 4th visit and I can’t wait for our 5th!
Mrs L Cottrell - Bristol
- Excellent short break. Fab value for money
Mrs S Baker - Newport