Whatever it is we are buying, whether car insurance, a washing machine or hotel accommodation, we all want the best deal. Price comparison websites have become the norm and can save us a lot of time when we are shopping around.
The downside to this is that online shopping is very impersonal, when in fact a stay in a hotel, especially for a holiday or weekend break is, for most of us, a very personal experience. Speaking to a real person can often give you a much better idea about the style of hotel, with the social interaction of a proper conversation enabling you to ask questions that are specific to you as an individual.
Here at TLH Leisure Resort we can combine the personal touch along with guaranteed best price and additional benefits. So surely it makes more sense to book direct.
Best Price at Time of Booking
We recommend early booking to obtain our best prices. When you’re ready to book, you can be safe in the knowledge you won’t find it cheaper anywhere else.
The widest choice of rooms
Now this is where the real advantages start. If you look at a 3rd party website there is often only a limited selection of rooms available on sale. When you book with us direct we can advise you about all of the different room types we have to offer across all four of our hotels, so you can pick the best room for your needs.
Instalment Payment Options Available
If you want to stagger your payments to help with budgeting then we can help. Pay 10% deposit at time of booking and the balance is due 28 days before arrival. If you would like to make monthly payments or pay off part of your balance whenever you have some spare money, we will accept flexible payment terms. The only thing we ask is that the full balance is paid 28 days before your stay with us starts, then you can forget all about it knowing there’s nothing to pay on your departure!
Sympathetic cancellation policy
We understand that sometimes things don’t go according to plan; illness, redundancy, floods and more can all put paid to your holiday. If circumstances are beyond your control and you need to cancel a booking with us, do give us a call and speak to one of our team of experts. Our full cancellation terms are shown in our brochure and these along with our flexibility in transferring bookings to future dates have helped many people out of sticky situations. These terms only apply if you are booking direct. Cancellation policies are often very strict and inflexible when booking via an online booking agent.
Expert on-site reservations team
When you speak to one of our friendly Reservations Team, as well as advising you about room options, they can tell you about our extensive leisure and entertainment and can also give advice about the local area. No call centres, just local people here in Torquay at TLH Leisure Resort.
Winter weather guarantee
It seems our winters are throwing more inclement weather at us than ever before. We understand that floods and heavy snow can affect travel plans so we offer a bad weather guarantee, but only when you book direct with us. If you have to cancel your break due to national weather warnings in your area you can transfer your booking to another date with no administration cost.
So what are you waiting for? Next time you want to book a break or holiday in Torquay – call us direct on 01803 400500 or visit our website www.tlh.co.uk.
I've worked at TLH for longer than I care to dwell on but have seen so many changes it's been like working for 3 or 4 different companies! I am now in Marketing and am involved in spreading the word about how great TLH is!