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Hotel Porter

TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HS

It’s an exciting time to join our TEAM at TLH Leisure Resort, which includes the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels. We’re on a mission to be the Number One choice for all Hotel Based Leisure in Torquay with an ambition to be busy 365 days a year! Our Star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. As a Hotel Porter, you will work closely with the Operational Manager to deliver excellent service to our Hotel Guests and organisers of conferences and events, within the Hotel setting.

Your responsibilities will include:
  • Have a professional, friendly and welcoming personality
  • Good communication and teamwork skills
  • Remain helpful and courteous at all times
  • Be able to assist guests and visitors with luggage
The ideal candidate’s STARS values:
  • Service – Responding quickly and professionally with a good work ethic to guests and other members of the team
  • Teamwork – Working in close collaboration you will support the operational manager and other departments of the hotel
  • Attitude – By maintaining a proactive and friendly attitude, you will be helpful and courteous
  • Respect – Being respectful to both guests and other team members at all times.
  • Safe and Sustainable – To ensure that safe working practices are maintained in accordance with Health, Safety, Hygiene, Fire and other regulations.
What we have to offer:

We are more than just a job and we believe in providing our teams with exceptional company benefits including:

  • Free use of the leisure facilities (during selected times)
  • Discounted use of Aztec Spa facilities
  • Discounts on accommodation and Aztec Leisure memberships for friends and families
  • Full induction to ensure you hit the ground running
  • Free staff meals whilst on duty
  • Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
  • £9.50 per hour, 42.5 hours per week over 5 days.
  • £9.50 per hour day rate, £9.59 night rate – casual varied hours

We have two vacancies available 1x full-time days and 1x full-time days/nights. Please specify which hours you are applying for on your application

About TLH Leisure Resort

TLH Leisure Resort, based in the heart of Torquay, comprises 4 inter-linked hotels on a single site offering a range of accommodation, with shared entertainment. The well-renowned Aztec Leisure brand is the jewel in the crown, offering unique leisure and spa facilities to guests and locals.

Ready to apply?

Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview.