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Leisure Team Member Apprenticeship

TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HS

It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Leisure Team Member Apprentice, you will support, enhance and deliver the day-to-day operations & services of the Aztec Leisure facilities, including the Pool and Gym. The expected duration of this apprenticeship is 18 months.

Your responsibilities will include:
  • Assisting with the opening and closing of the Aztec facilities
  • Undertake routine tasks to maintain Aztec equipment
  • Maintain cleanliness and safety of Aztec facilities
  • Ensure programmed activities and services are available for members and guests
Qualifications Achieved During the Apprenticeship:
  • IQL Level 2 Award in Pool Lifeguarding
  • Swim England Level 2 in Teaching Swimming
  • Level 2 Certificate in Fitness of Gym Instruction
  • Level 3 Certificate in First Aid
Our values – STARS

Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:

  • Service – Being proactive to clients’ needs to ensure the smooth day-to-day running of the Aztec Leisure facilities
  • Teamwork – Working alongside all members of the Aztec Leisure team to ensure a relaxing customer experience
  • Attitude – Maintaining a positive and friendly attitude
  • Respect – Being respectful towards all guests and the TLH team who are using the facilities
  • Safe and Sustainable – Ensuring all Health & Safety operating practices are adhered to and ensure the safety of our guests while using the facilities
What we have to offer:

As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

  • Free use of the leisure facilities (during selected times)
  • Discounts on Aztec Spa treatments and facilities
  • Discounts on accommodation and Aztec Leisure memberships for friends and family
  • Full induction to ensure you hit the ground running
  • Free staff meals whilst on duty
  • Up to 28 days annual leave
  • Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:

This is a paid apprenticeship consisting of 30 hours over 4 days each week, on site at TLH Leisure Resort, including some early morning, evening and weekend shifts. In addition, the candidate would need to attend 1 day per week at South Devon College.

The role involves early starts from 7am and late finishes up to 9pm.

Hourly Rate: £7.60 per hour

About TLH Leisure Resort

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

Ready to apply?

Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.