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Senior Maintenance Operative

TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HS

It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

TLH Leisure Resort consists of 4 Hotels, Aztec Club & Spa facilities, Alberts Bar & Aztec Bistro.

As the Senior Maintenance Operative, you will be key in ensuring that we maintain our commitment to providing a safe and sustainable place of work. Working alongside a team of Maintenance Operatives and a full time Fire Warden you will ensure that all property issues are dealt with quickly and efficiently across the resort.

Your responsibilities will include:
  • Ensuring all maintenance tickets are prioritised and actioned within a timely manner
  • Maintaining a proactive programme to reduce any unnecessary and costly issues
  • Ordering materials at a cost effective price
  • Working alongside contractors
  • Ensuring all maintenance equipment and areas, including tools, ladders and the maintenance shed is checked and maintained at regular intervals
  • Ensure that all training is kept up to date for yourself and the team
  • Checking external areas for signs of damage
  • Carrying out maintenance duties alongside the team
  • Arranging rotas to ensure that there is always adequate cover
Our values – STARS

Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:

  • Service – Prioritising assigned job requests to maximise efficiency
  • Teamwork – Working in close collaboration with departments across the business, as well as supporting other members of the Maintenance team
  • Attitude – Showcasing a proactive and friendly attitude as you move around the resort, being both helpful and courteous
  • Respect – Being respectful to both guests and other team members at all times, whether in public-facing areas or in the back office areas
  • Safe and Sustainable – Maintaining safe working practices in accordance with Health, Safety, Hygiene, Fire and other regulations.
What we have to offer:

As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

  • Free use of the leisure facilities (during selected times)
  • Discounts on Aztec Spa treatments and facilities
  • Discounts on accommodation and Aztec Leisure memberships for friends and family
  • Full induction to ensure you hit the ground running
  • Free staff meals whilst on duty, when available
  • Up to 28 days annual leave
  • Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:

This is a full-time permanent role of 40 hours per week, working a variable schedule across the weekends, mornings and evenings.

Salary: £28,000 per annum.

About TLH Leisure Resort

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

Ready to apply?

Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.