It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Beauty Therapist, you will be responsible for providing and delivering exceptional customer care and outstanding service within a relaxing environment where guests feel refreshed and revived and look forward to repeating the experience.
The successful candidate will have the relevant Beauty Therapy qualifications, must have professional massage experience, and ideally will have previous experience within a Spa setting.
Your responsibilities will include:
- Providing exceptional customer care and an outstanding guest experience
- Provide professional treatments including massages, facials and feet treatments
- Advise clients on the appropriate skin care treatments regarding our products from the ELEMIS spa range
- Providing manicures and pedicures
- Demonstrate safe working practices, ensuring a hygienic professional service is offered at all times
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Deliver an exceptional guest experience demonstrating a high level of customer service skills and professionalism
- Teamwork – Working closely with other members of the TLH leisure team supporting each other and building relationships to provide a high level of guest satisfaction
- Attitude – A friendly, outgoing and caring personality with a passion to promote a welcoming and relaxing atmosphere
- Respect – Being respectful to guests and other members of the TLH team during treatments
- Safe and Sustainable – Ensuring safe working practices are maintained and health and safety standards are adhered to
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
This is a casual part-time role, inclusive of weekend shifts, with the option to flex up as needed to support team absence. £12.85 per hour.
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.