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Careers

Working with us

At TLH Leisure Resort, we recognise our success is down to the contribution made by each and every colleague who works with us. That’s why we’re passionate about great team working and supporting the development of all colleagues. Here you can explore what it’s like to be part of the TLH Leisure Resort team!

 

Recruitment Day

Drop-in and speak to our HR Team and colleagues from various TLH Leisure Resort departments to find out about our current vacancies. This is a great opportunity for you to discuss roles that you would like to apply for.

We’re looking to recruit for Bar Tenders, Waiting Staff, Room Attendants and more!

Where: TLH Toorak Hotel, Chestnut Avenue, Torquay, TQ2 5JS
When: Wednesday 29th September
Time: 10.00am – 1.00pm

Aztec Bistro Torquay waiting colleague

Our values

Our values are integral to our business, and guide how we operate at every level of the organisation:

  • Integrity – knowing, and doing, what is right for our fellow colleagues and our guests
  • Respect – treating others the way you want to be treated
  • Responsibility – embracing opportunities to contribute
  • Customer Focus – seeking to delight our guests… always
Hotel Manager,

Getting on: Grow, Learn

At TLH Leisure Resort, we’re committed to supporting the personal and professional development of colleagues, helping  to ensure they can grow to be ‘the best they can be’ at work, and can achieve their full potential.

We recognise, and value, the diversity of experience that our colleagues bring to our business, and are committed to building an inclusive workplace where individual skills are nurtured, and new learning opportunities provided to colleagues.

Aztec Leisure 25m Indoor Swimming Pool, Torquay

Colleague benefits

We aim to provide colleagues with a varied and competitive range of employment benefits. All TLH colleagues have to access the following range of discretionary benefits*:

  • All-year-round work opportunities
  • Comprehensive induction and training provided with ongoing support
  • Profit-related Bonus Scheme
  • On-site canteen facility offering free staff meals and refreshments whilst on duty
  • Colleague Discount Scheme for all TLH colleagues, including free use of swimming pool, and discounted use of other facilities across Aztec Leisure, as well as discounts on accommodation and memberships for friends and families
  • TLH operates a workplace pension scheme (subject to eligibility criteria) 

*Some individual positions will attract additional role-specific benefits, details for which will be advised at the time of application

COLLEAGUE BENEFITS

Our People

Key to our success are our people here at TLH Leisure Resort. Our people are very important to us and are the heart of our business. Happy customers are our prime concern and all of our colleagues are trained in the highest standards of customer service, together with the skills required to do their job.

Current vacancies

Head Housekeeper

The TLH Derwent Hotel is recruiting a Head Housekeeper to lead our friendly team of housekeeping colleagues. We are looking for a dynamic and energetic individual who has a passion for providing an excellent service to maintain and lift the standards of the TLH Derwent Hotel housekeeping department.

Hotel Manager – TLH Carlton Hotel

An exciting opportunity has arisen for a dynamic individual to manage the 3* TLH Carlton Hotel. As Hotel Manager you will be accountable for delivering an outstanding customer experience, driving operational service improvement, as well as providing leadership and direction to colleagues.

Hotel Manager – TLH Toorak Hotel

An exciting opportunity has arisen for a dynamic individual to manage the 3* TLH Toorak Hotel. As Hotel Manager you will be accountable for delivering an outstanding customer experience, driving operational service improvement, as well as providing leadership and direction to colleagues.

Trainee Chef

We have a great opportunity for an enthusiastic individual with a passion for cooking, to train and work within a professional team of chefs in the TLH Toorak Hotel kitchen. No experience is necessary as full training will be given, with possible progression to an apprenticeship.

Kitchen Assistant

The TLH Derwent Hotel is looking to recruit a Kitchen Assistant to join our friendly and professional hotel kitchen team. Our kitchen that caters for up to 400 residents. Large group bookings and private guests are the main customer base at our TLH Derwent Hotel.

Receptionist – Aztec Club & Spa

We’re looking for a friendly and organised customer service superstar to join the Aztec Club and Spa Reception Team, which is based at the heart of our resort.

Waiting Staff

We are recruiting for waiting staff to bring their energy, personality and great work ethic to our hotel restaurant teams. This is a sociable role where guests and colleagues will really appreciate when you deliver great service with a smile! Greeting and serving guests, you’ll soon build a rapport and love catching up with them each day.

Chef – Aztec Bistro

The Aztec Bistro sits in the heart of TLH Leisure Resort. It is a popular destination for hotel guests, Aztec Club members and locals alike. It has a distinctive Aztec Theme and overlooks both our Aztec indoor and outdoor swimming pools.

Night Porter

We are looking to recruit a night porter for the TLH Carlton Hotel to ensure that all tasks are completed on each shift and that a full and thorough handover takes place.

Duty Manager

The TLH Derwent Hotel is recruiting for a part-time Duty Manager to help drive excellence in the guest experience through continuous monitoring, and innovation, of service standards.

Commis Chef

Our dedicated and committed, TLH Carlton Hotel, Head Chef is looking for someone with good basic chef skills, enjoys working in the kitchen environment and is willing to improve. Perfect for an aspiring chef, learning and development opportunities will be offered to the right candidate.

Kitchen Porter

We have a vacancy for Kitchen Porter to join our committed and professional kitchen teams.

Short Order Chef

Albert’s Bar, within our TLH Victoria Hotel, is looking to recruit a Short Order Chef to join our friendly and professional team of colleagues.

Maintenance Operative

We are currently recruiting for a Maintenance Operative to provide high quality support to a broad range of property issues across our resort, which incorporates 4 hotels, leisure and spa facilities, bars and restaurants, within a multi-acre complex.

Bartender & Server – Aztec Bistro

We are looking for a dedicated person to join our team of bar tenders and servers at our very popular Aztec Bistro. Open daily for al fresco drinking & dining, you’ll enjoy the holiday atmosphere.

Receptionist

We have a vacancy for a full time Hotel Receptionist, to work front of house greeting and serving guests with a high level of courtesy and professionalism.

Kitchen Porter – Casual

We have a vacancy for Kitchen Porter to join our committed and professional Kitchen team in our TLH Carlton Hotel.

2nd Chef

The TLH Carlton Hotel has a vacancy for 2nd Chef to work alongside the Head Chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking, providing meal quality and consistency by following designated recipes.

Room Attendants

We are recruiting for Room Attendants across all four of our hotels. You will be required to provide a high level of cleaning and standards of bedrooms, bathroom and public areas as required.

Bar Staff

We are now recruiting for Bar Tenders to serve across all four of our hotels bars. A sociable and fun role, where you will be able to impact a guest’s experience, whether by making their favourite drink just how they like it, making conversation and asking about their day, or simply by providing great service with a smile.


Contact us

To speak with a member of our Careers team:

What our guests say

We have visited this hotel twice now in the last year and it’s absolutely perfect for us. The views to the riviera are amazing and it’s just a 15 minute walk to the harbour. We loved the swimming pools, the outdoor Aztec bar and the evening entertainment. Couldn’t recommend this place enough.

Beccy W
TLH Victoria Hotel

My husband and I come to the Derwent 2 to 3 times a year, in all that time we have never found fault in any part of our stay. The room, food and entertainment have always been fabulous and very good value for money. It is our “go to” holiday place.

Mr and Mrs Green
TLH Derwent Hotel

We love this hotel and have stayed there four years in a row. The location is perfect. It’s  near to the sea and shops, has pretty grounds, the staff are amazing and the food is delicious. We always stay at the TLH Toorak Hotel and enjoy their annual Boogaloo music weekends.

Mr & Mrs Rowe
TLH Toorak Hotel