It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As the Restaurant Manager, you will oversee the duties of the whole Hotel Restaurant team, ensuring that the TLH standards are maintained and a courteous & efficient service is provided to our guests. The successful candidate will have previous Restaurant Management experience and be confident with leading the department on a day-to-day basis.
Your responsibilities will include:
- Overseeing the operations of the Restaurant and organise the team
- Act as the first point of contact for guests upon arriving to the Restaurant, greeting them with a warm & professional welcome
- Drive excellence in the guest experience through continuous monitoring, and innovation, of service standards
- Lead and motivate the team to achieve high levels of customer service
- Facilitate effective communication with team members, ensuring the team is the best they can be
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Ensuring the smooth running of the restaurant and exceptional service to our guests
- Teamwork – Good people management skills, including delegating and coaching for team members
- Attitude – Someone who leads by example and is actively involved in the day-to-day business operations
- Respect – Promote a supportive and healthy workplace atmosphere where a diversity of skill sets and talents are celebrated
- Safe and Sustainable – Ensuring that safe working practices are being adhered to by the whole team
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay
Salary: £27,872 per annum (Equivalent to £13.40 per hour).
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.