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What our guests say

There’s nothing we like more than the glowing feedback we receive from our happy guests. Established in 1947, it’s no surprise that we see generations of guests, returning year after year. Those who once visited as children, are now all grown up and bringing their own children and even grandchildren! Don’t just take it from us, read the testimonials for yourself and if you would like to leave your own, we’d love to hear your feedback.

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…TLH Dance Holiday was so much better. The tuition/lessons was excellent. As it was a solo’s holiday I did wonder if it would be gender balanced. No worries there – local male dancers were enlisted and drafted in to entertain the solo ladies. Result!

Susan G
TLH Victoria Hotel

We are regular holiday guests to TLH. We booked a Spa birthday present treatment for mum.

We enjoyed every moment. Lovely setting with friendly staff to welcome you. Body massage recommended. Totally relaxing and looked after very well.

Debbie T
TLH Carlton Hotel

We visited in July for 3 nights as a large family group. All guests thoroughly enjoyed the stay and it was great to see the young ones trying new food. Our biggest issue was deciding what to do at night, let the little ones play or visit the starlight lounge. Thank you to Tina and all her team for making the stay so enjoyable.

Jenny H
TLH Victoria Hotel

Fire and Ice, they complement each other perfectly. The refreshing ice shower was just what we needed after the sweltering sauna. Thank you Aztec Spa for a fabulous afternoon with friends.

Lisa B

A fantastic spa experience at Aztec Fire and Ice; luxurious, exhilarating and relaxing.  The perfect way to unwind with friends.

Jill R

A night at Alberts Bar is a great way to blow off some steam with our team, after a long holiday season. I love the bright and open bar and relaxed atmosphere. Of course, the team discount makes it even more enjoyable!

Matt W

Being able to use such a nice facility after work really gives you something to look forward to at the end of a long shift. I love the heated loungers and hydropool. They make me feel so relaxed.

Zoe J

Excellent hotel with friendly staff… So much to do under one roof. Good evening entertainment. Staff amazing. Highly recommend it to all ages and families.

Kathy B
TLH Carlton Hotel

A very soothing, reviving experience. The steam room is fantastic with a cold shower tap that adds to the experience. The hot stone beds are so relaxing… Came out feeling refreshed and brand new!

Mary-Ann F

Thank you Aztec Spa for a fab time with friends.  We came out of the Fire & Ice zone feeling refreshed and relaxed with a healthy glow.

Avril C

We have been coming to the TLH resort since 1997, we have at least one break here every year but usually two. We enjoy everything that’s on offer. We particularly love the wonderful food and have always had great service. Hopefully we will be coming for many more years.

Mr & Mrs Aston
TLH Derwent Hotel

Lovely cream tea to mark a special birthday, during one of our many breaks at TLH Leisure Resort.

Mr and Mrs Cowley
TLH Derwent Hotel

My husband and I come to the Derwent 2 to 3 times a year, in all that time we have never found fault in any part of our stay. The room, food and entertainment have always been fabulous and very good value for money. It is our “go to” holiday place.

Mr and Mrs Green
TLH Derwent Hotel

We’ve been going to Torquay every year since my sister and I were toddlers. It’s one of the most incredible places and we enjoy our stay every time! This year was just as special and all the staff worked so effortlessly. Thank you TLH for making Torquay our second home.

Charlotte C

We have visited this hotel twice now in the last year and it’s absolutely perfect for us. The views to the riviera are amazing and it’s just a 15 minute walk to the harbour. We loved the swimming pools, the outdoor Aztec bar and the evening entertainment. Couldn’t recommend this place enough.

Beccy W
TLH Victoria Hotel

This was our first visit to the TLH Derwent Hotel. What a great bowls tournament – so well organised, and everyone was very friendly and all matches were played in a sporting manner. Thank you for a lovely weekend and we hope to be back again soon.

Elaine C
TLH Derwent Hotel

We are regular guests at the TLH resort and we love it! So much for families to do, the food is great with plenty of choice for everyone and all with a friendly service. The TLH resort is always spotlessly clean throughout and with the English Rivera on its doorstep to explore, it is the perfect place to be!

Claire D
TLH Carlton Hotel

Hi we stayed for my wife’s 50th and had a great time. Entertainment was good, food was good and the staff were excellent – nothing was too much.

Mr and Mrs Banfield
TLH Victoria Hotel

We have been staying at TLH for the past 14 years, sometimes twice or three times a year. It simply cannot be beaten for value for money, we now feel like it’s our second home! The facilities are amazing, the food is truly wonderful with plenty of choice for children and the staff are friendly and helpful. Every break has given us wonderful memories to treasure as a family and that’s why we keep on coming back for more!

Hayley M
TLH Derwent Hotel

We have been coming to TLH and staying at the Derwent for the past 17 years. It’s like a 2nd home – we always get a warm welcome from the Teams and feel like they are our extended family. Our children have know the complex layout so well that they are comfortable doing their own thing, but feeling very safe doing so.

We holiday at various times of the year and it’s a wonderful family experience we all look forward to whether it’s the 10, 20, 50, 70 or 80 year olds!

Helen H
TLH Derwent Hotel

My daughter and myself enjoyed a weekend spa break from 4-6th June. We stayed at the TLH Toorak Hotel and had treatments in the spa on both days. We felt very safe with the Covid procedures in place and enjoyed using the pool and gym which were easy to book. All the staff were very helpful.

Stephanie S
TLH Toorak Hotel

Had a lovely couple of days staying at the TLH Toorak Hotel. The highlight of our stay was definitely our spa treatments. Made to feel very special and was really relaxing and enjoyable. Would def recommend!

Linda L
TLH Toorak Hotel

A large group of us went to TLH in September 2019. We had such a fantastic weekend with Ballroom dance tuition with the Fleetwoods and they were so great to work with. They were the perfect hosts and our group had such a great time, many rebooked whilst still there. I hope we will be back soon, with an even bigger group, to enjoy the dancing and tuition again.

Wendy R
TLH Victoria Hotel

Fabulous value for money! The spa is amazing and the new Fire & Ice is so relaxing – a lovely new feature! Good food and clean rooms!

Janine F

We have just returned from a 7 day holiday staying in the TLH Derwent Hotel. Despite these challenging times it has been one of the best holidays we have ever had with you, and we have stayed many, many times over the years! Your staff have been absolutely amazing, going above and beyond to ensure guests have the best experience. We hope to see you soon.

Averil L
TLH Derwent Hotel

I just wanted to say a massive THANK YOU for having us yesterday. The event was a success and my bosses are extremely happy with how the day went!

The venue and rooms were perfect for what we had in mind, and all of your staff were friendly, welcoming and couldn’t do enough for us! Despite the long day, we had a happy team the whole day.

Brydan P - NHS Foundation Trust
TLH Toorak Hotel

The Fire and Ice experience was incredible! I feel like a whole load of anxiety has been removed and my aches and pains have gone. The staff were brilliant and couldn’t do more for you – really friendly and approachable. We really enjoyed the experience of it all. It was very much needed so thank you to everyone. It was brilliant!

Oliver D

What can I say? Everything about the fire and ice experience yesterday was out of this world! This was my first spa visit and I would definitely highly recommend it! We will definitely be coming back. The atmosphere, staff and cleanliness were incredible.

Mark C

My husband and I spent a week at the TLH Carlton Hotel. We were there early for the Northern soul weekender and wanted to say that the management should be so proud of their staff. They were so friendly, so helpful, you could tell the staff in the dining room were really pleased to be serving you and that it wasn’t just a job. Our rooms were cleaned every day, some days they were done while we were in breakfast. Well done everyone and hope to see you next year.

Bev B
TLH Carlton Hotel

We love this hotel and have stayed there four years in a row. The location is perfect. It’s  near to the sea and shops, has pretty grounds, the staff are amazing and the food is delicious. We always stay at the TLH Toorak Hotel and enjoy their annual Boogaloo music weekends.

Mr & Mrs Rowe
TLH Toorak Hotel

We have enjoyed our bowling competitions at TLH Leisure Resort. We have stopped in both the TLH Derwent and TLH Toorak Hotels and both are good value for money. The food is excellent and the bowling competitions are well organised. We hope to return very soon.

Mr & Mrs Harris
TLH Toorak Hotel

We have been to TLH on two occasions. We absolutely love the place. Friendly staff, great facilities and delicious food. We are coming again in October and we are all really looking forward to that. I fully recommend TLH to anyone. Can’t wait to see you all again.

Ian P
TLH Toorak Hotel

A pleasant stay with amazing staff! I enjoyed my stay so much, that I am making arrangements for another visit in September.

Gareth P

We recently organised a well-being event and I could not fault the service that we received. Duncan and his team went above and beyond to accommodate our needs and budget, providing the special touches and attention to detail that made the event run smoothly. Coupling this with the fabulous room, views, surroundings and food, we could not have asked for more…you truly made it a pleasurable day and an easy event to organise.

Katrina D - PLUSS
TLH Carlton Hotel

Excellent position with friendly helpful staff!

Robin D

We stayed at the TLH Derwent Hotel over the February half term and had an amazing time! We’ve been coming to TLH for many years and will continue coming, as we always have a fantastic time. All of the staff are so friendly and helpful and are so good with the children. We will definitely be back in August for more fun!

Kirstie B
TLH Derwent Hotel

Beautiful facilities especially the new Fire and Ice spa. Very relaxing and therapeutic.

Kelly S

Had a lovely meal here for Mother’s Day. The staff were very good and the food was brilliant! The refurbishment looks great!

Jackie L

Wonderful time in Torquay this summer. Gorgeous walks and memorable evenings. Stayed in the TLH Carlton Hotel, where the food was great and the staff so helpful. Thank you TLH. We will be back.

Martin B
TLH Carlton Hotel

Fabulous Easter Break. Loads of fun and activities for the children. Definitely a place to make memories!

Julie P
TLH Derwent Hotel

TLH is great for a family holiday! There’s lots to keep the children entertained and is always spotlessly clean.

Wayne B
TLH Derwent Hotel

We visit the TLH Derwent Hotel in Torquay most years and love it. We’ve been going for the last 15 years and things keep improving year after year! It’s great value for money and the staff are super helpful and friendly.

Karen M
TLH Derwent Hotel

More than just a hotel

Discover what makes us more than just a hotel...

TLH Breaks

Be inspired and try something different on one of our TLH Breaks. Whether you enjoy dancing, bowling or simply relaxing and being pampered, we have a short break just for you.

Aztec Leisure

At the very heart of our hotels, Aztec Leisure includes our Aztec Spa, Gym, Studio, Pools, Games, and Bistro. Whether it’s family fun, relaxation, pampering or serious exercise you’re looking for, this is the place for you.


TLH Leisure Resort is the home of great entertainment! With top shows by our talented in-house entertainment team and some of the best cabaret acts on the scene, there’s entertainment 365 days a year!