This summer we are telling our guests about the summer re-book offer and it’s the role of the reception staff to help promote the offer. Jess Mayor, TLH Toorak Hotel Head Receptionist, has gone the extra mile… Continue reading
Whether you’re a local or a visitor, you’ll find our top 10 list of summer events in and around Torquay an invaluable guide. Continue reading
Our STARs programme is all about customer service which is at the heart of TLH. The ethos of STARs relates to being on the stage, staff being the STARs of the show and the audience are our Customers. As a stage performer would, our staff are showcasing their skills to the customer, ensuring they have the best experience possible. Read on to find out what was involved in our staff training. Continue reading
It’s competition time again here at TLH Leisure Resort and it’s your chance to win a holiday at our resort! To celebrate the ever popular staycation and great British holidays, we have decided to make this a photo competition, where entrants have to submit their favourite photo from a UK summer holiday! Read on to find out how to enter. It’s easy… Continue reading
There may be a school of thought that considers lawn bowls is just for seniors, but this is definitely not the case in Torquay. Although the sport may not appeal to adrenalin junkies, don’t underestimate the fact that it is highly competitive requiring a great deal of skill at the top level, whilst at lower levels it is social and all inclusive with anyone from the age of 9 to 90 being able to take part and have a go. Continue reading
“To improve is to change; to be perfect is to change often.” -
Winston Churchill – True to these wise words, our resort is always changing and innovating, striving to create the perfect holiday experience for our guests, here at TLH Leisure Resort.
As one of the largest employers and most popular resorts in Torquay we are known across Devon and even further afield for our top facilities. Customers, local and national, return year on year for many reasons but foremost for the high standards and wide ranging facilities that have built up over the years. Read on to see what recent renovations have taken place recently and await you on your next visit. Continue reading