Working with us
At TLH Leisure Resort, we recognise our success is down to the contribution made by each member of our team. That’s why we’re passionate about great team working and supporting the development of all. Take a look at our careers pages and explore what it’s like to be part of the TLH Leisure Resort team!
Our values - STARS
Our values are integral to our business and guide how we operate at every level of the organisation. STARS is in our DNA. It’s who we are… it’s what we do. STARS stands for:
- Service – Provide exemplary service to our guests and help to create positive memories
- Teamwork – Trust and support one another. Take advantage of training opportunities as they arise
- Attitude – Adopt a positive, fun and supportive approach. Embrace change and remain transparent in what you do
- Respect – Respect guests and colleagues, recognise individual identities, strengths and roles
- Safe & Sustainable – Reduce waste and plastic use. Provide a safe environment for all by understanding risks
Getting on: Grow, Learn
At TLH Leisure Resort, we’re committed to supporting the personal and professional development of all team members, helping to ensure they can grow to be ‘the best they can be’ at work and can achieve their full potential.
We recognise, and value, the diversity of experience that our team members have to offer and are committed to building an inclusive workplace where individual skills are nurtured, and new learning opportunities are provided.
Team benefits
We aim to provide our team with a varied and competitive range of employment benefits. All TLH team members have to access the following range of discretionary benefits*:
- All-year-round work opportunities
- Comprehensive induction and training provided with ongoing support
- On-site canteen facility offering free staff meals and refreshments whilst on duty
- Team Discount Scheme for all TLH team members, including free use of the swimming pool and Gym, and discounted use of other facilities across Aztec Leisure
- TLH operates a workplace pension scheme (subject to eligibility criteria)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Up to 28 days annual leave (Additional annual leave for long service)
*Some individual positions will attract additional role-specific benefits, details for which will be advised at the time of application
Our Team
The key to our success is our team members here at TLH Leisure Resort. The team is very important to us and is the heart of our business. Happy customers are our prime concern and all of our team are trained in the highest standards of customer service, together with the skills required to do their job.
Current vacancies
Hotel Receptionist – Maternity Cover
As a Hotel Receptionist, you will be responsible for providing exceptional front-of-house service with a high level of courtesy and professionalism, and for providing a relaxing environment where guests feel refreshed & revived and look forward to repeating the holiday experience.
Hotel Receptionist – Casual
As a Hotel Receptionist, you will be responsible for providing exceptional front-of-house service with a high level of courtesy and professionalism, and for providing a relaxing environment where guests feel refreshed & revived and look forward to repeating the holiday experience.
Room Attendant
As a Room Attendant, you will be responsible for ensuring our rooms are clean and exceptionally presented creating a relaxing environment for our guests where they can feel refreshed and revived and look forward to repeating the experience.
Restaurant Supervisor
As a Restaurant Supervisor, you will bring energy, personality and a great work ethic to our Hotel Restaurant team, creating a relaxing environment for our guests and leaving them excited to repeat the experience. You will be responsible to the Restaurant Manager and will undertake management duties in their absence.
Entertainment Team Member – Vocalist
As an Entertainment Team Member, you will join our talented in-resort Entertainment Team. As well as organising daytime activities for residents of all ages you will deliver a top-class programme of nightly entertainment.
Restaurant Server
As a Restaurant Server you will bring energy, personality and great work ethic to our Hotel restaurant. This is a sociable role where guests and team members will appreciate when you deliver great service with a smile!
Reservations Team Leader
As a Reservations Team Leader, you will be a key part of our Private Reservations team within our Sales & Marketing department, providing an excellent level of customer service at all times.
Receptionist
As a Hotel Receptionist, you will be responsible for providing exceptional front-of-house service with a high level of courtesy and professionalism, and for providing a relaxing environment where guests feel refreshed & revived and look forward to repeating the holiday experience.